How can we help?
Search our help centre, or ask Eddy — our assistant answers in your language, any hour.
eSIM & data
Install, activate & troubleshoot
Flights
Bookings, changes & baggage
Attraction tickets
Vouchers, dates & refunds
Payments & refunds
Charges, invoices & refunds
Frequently asked questions
After purchase we email a QR code. Open it on another screen and scan it in your phone's eSIM settings, then turn on data roaming for the eSIM when you land.
Chat with Eddy
Eddy answers instantly, any hour, about eSIMs, bookings, tickets and what is near you. If he cannot help, email us and a person replies.
